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<item rdf:about="http://aplawrence.com/Misc/new-phone2.html">
<title>Finally, a new phone!  by Anthony Lawrence</title>
<description>
<![CDATA[

2008/11/20<br /><br />


<p>We don't normally use the alarm clock.  Why should we? I always 
wake up early enough without it but if I do oversleep, so what?  We 
seldom have to be anywhere early.</p>
<p>Today was an exception, though.  I wanted to catch a 7:00 AM 
train so we had set the radio alarm.  By chance it went off this 
morning exactly as the announcer intoned "Good Morning, I'm Bob Oates". 
I found that amusing for some reason so at least I started the 
day with a smile.</p>
<p>My wife brought me to the train with time to spare and the ride 
to South Station was uneventful.  I got there about 8:00 AM with 
plenty of time to make a 9:00 AM meeting at Back Bay.</p>
<p>There are a couple of ways to get to Back Bay from South Station.
You can hop an outgoing train that stops there; you can take the subway 
(but you have to make a change at Downtown Crossing).  You can also 
walk.  It's a couple of miles, but I had plenty of time and I like to 
walk.</p>
<p>I forgot how damn cold it was.</p>
<p>I regretted my decision almost immediately.  I had to keep 
switching my computer bag from hand to hand to let the free hand have 
a few minutes of pocket time.  I couldn't think of a way to get 
my head and face into my pocket, though, so I quickly developed 
a headache and face pain.  Oh, well: what doesn't kill us makes 
us stronger..</p>
<p>A Dunkin Donuts came into view.  Too soon, though:  if I went 
in then, I'd still be a long, long way from Back Bay.  I had better 
wait for the next one, I thought..</p>
<p>Except there was no next one.  Is it possible there is not a single 
other Dunkin Donuts all along Essex and Boylston Streets?  If there 
is, I missed it.  My fingers hurt, hurt, hurt.</p>
<p>As I approached the Prudential Center, I pulled out my cell phone 
to check the time.  My frozen fingers fumbled the job, the phone 
bounced down the sidewalk ahead of me.  When I picked it up, it 
had shut off.  Fearing the worst, I tried turning it on.. to my 
delight it responded but indicated that it had a very low 
battery charge.  Impossible!  I had left it charging overnight at 
home, had not even used it yet today, how could it be low?  Well, 
yeah, I did let it smash to a brick sidewalk, it had bounced 
amazingly high before it hit again and then bounced one last 
time before it came to rest.  Think it just MIGHT be broken, Tony? 
Duh..</p>
<p>Well, I planned to have it shut off during the meeting..
maybe we'll be OK.</p>
<p>This phone has been giving me trouble anyway.  It often doesn't 
want to charge.  It's old.  Its time has come, but I just have 
had trouble deciding on a replacement. The iPhone is nice, so 
is the Android.. but both are pricey..  I dunno.. there are so many 
darn cell phones to choose from!</p>
<p>I arrived eight minutes early for the meeting.  To my surprise, 
no one else was there and the receptionist said she thought it was 
set for 10:00.  I checked my paperwork - no, there it was plain 
as day:  9:00 AM CST.</p>
<p>CST?  Oh, crap.  I never noticed that.  Good thing they had 
free Green Mountain Rain Forest Nut coffee while I waited..</p>
<p>The meeting went fine except that the wireless internet connection 
didn't work so I couldn't get emails during it.  I left the phone 
off as planned.  We finished up about noon and I started back 
to South Station.  Again, I walked because I felt it would be 
warmer by now.</p>
<p>It was not.  My phone said I had eighteen unheard messages.  Oh boy, 
it's going to be one of those days.  I stepped up the pace and 
started listening to them.  My phone started doing that low battery 
warning beep almost immediately.  I hurried through the messages 
and felt deep panic setting in.</p>
<p>First, I had two crashed servers to deal with.  Both of these 
were machines I had resuscitated from similar crashes in recent weeks.
What the hell did I miss?  Why were these servers crashing again?  
And then there was another customer asking the same question I had 
answered in email just a few days ago.. didn't he read his email?
The rest of the messages were less stressful but having so many 
calls to return with a dangerously low battery upset me.  I 
walked more quickly with my aching, aching fingers and face.</p>
<p>I just missed the train I wanted so now had plenty of time to 
kill.  The wireless at South Station was nearly unusable; I managed 
to answer a few emails and decided to try calling the most urgent 
customers.  I got their voice mail and left messages expressing my 
apologies that they had crashed again and promising to be on-site 
ASAP.  The phone beeped ominously.</p>
<p>My train came and soon enough I was home.. well, no.. I had to 
go to my daughter's house because my wife had left a message that 
she'd rather pick me up there as she was close by.  So I went there. 
I have a key, and as it happened my daughter called and said that she 
was coming home early.  Great..</p>
<p>So I let myself in and plugged my computer in to recharge.  It 
had gone nearly dead at South Station.  I turned on the phone again 
long enough to get the numbers I'd need and started calling them with 
my daughter's house phone.  That reminds me; I had better tell her 
the numbers I called or she'll be fighting with Verizon next month..
</p>
<p>I called the first crashed customer and this time I reached her.  
She sounded confused.  "It can't be crashed.. I'm using it!", she 
insisted.  My brain spun and I realized that my cell phone had 
given me deleted messages.  Maybe I even fat fingered it with my 
near frozen digits and asked for deleted messages!  Oh boy.. I 
called the other customers and unconfused them, then set to work 
trying to figure out who I really needed to call and who I didn't. 
It turned out that I really had only two new messages.</p>
<p>I suddenly had a moment of dread.  I knew my daughter was 
on her way home and she knew I was there.  But her husband's sister 
also lives there.  What if she came home early?  No car in the 
driveway, she wouldn't expect anyone to be inside.  She knows 
me, but maybe not well enough to recognize me instantly under those 
circumstances. I decided I'd wait outside until my daughter came.. 
more cold face and head.. but better than possibly scaring someone half 
to death</p>
<p>Well, no more problems.  My daughter showed up, her sister-in-law 
did not, my wife came a few minutes later.  We drove home.  The 
very first thing I did after plugging in my phone to charge was 
to go to the AT&T web page and order a new cell phone.  No research, 
no double checking, I just clicked on one they offered for free.  
I'll be getting a  LG CU515 in the mail sometime soon.. hope it's 
a decent phone..</p>




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<item rdf:about="http://aplawrence.com/MacOSX/bit-defender.html">
<title>Unix Virus Software  by Anthony Lawrence</title>
<description>
<![CDATA[

2008/11/18<br /><br />

<p>This link may be gone if you are reading this after January 2009: 
<a href="http://beta.bitdefender.com/site/Beta/listCampaigns/">BitDefender 
Beta Page</a>.  There are (or were) two beta products there: "BitDefender Antivirus Scanner for Unices" and "Bitdefender for Mac 2009 - Beta Product Concept Campaign".  The first if for Linux and BSD, the second obviously for Mac.</p>
<p>This little blurb was part of release news for Mac:</p>

<blockquote>
While a virus may not affect your Mac, BitDefender Antivirus will
detect it if downloaded from the internet or received by e-mail,
instant messaging or by any other means. Therefore, you will be
aware of it and not send it to a PC that could be infected by it.
</blockquote>
<p>No such message was in the Linux/BSD notes.  Is this because 
they think Mac users are more apt to insist they have no need for 
an A/V product?  Or because they think they need to explain 
more to Mac users?  Or is it that they think this would be the only 
use of their product under current conditions?</p>
<p>Well, the last is pretty much the case.  Mac users aren't currently 
threatened by much of anything.  I think we all know that's not 
likely to remain true:  while we may never face the disgusting 
mess that XP faces, Mac attacks certainly will increase as Mac 
popularity increases.</p>
<p>It is interesting that BitDefender would even bother introducing 
such a product now.  Certainly they have to be incurring significant 
development costs and it's hard to imagine recouping them:  I don't 
think Mac or Linux users are going to buy A/V products just now (though 
that may not be true in corporate environments).</p>
<p>Of course we don't want to pass on 
problems to our less enlightened friends and co-workers, so 
running an A/V product could be seen as just good citizenship.
It was in that spirit that I installed the BitDefender Beta 
on my Mac.</p>
<p>Remember, this is early beta.  Nothing I say here should 
be taken as slander or complaint.  I looked at this in 
mid November; if it's much after that probably none of this 
is of value, so keep that in mind.</p>
<p>The main console for this is an attractive command center 
that gives access to the main functions.</p>
<img src="http://aplawrence.com/images/BitDefender.jpg" alt="Bit Defender 
Console" />
<p>The "Shield" is real-time protection.  For example, if I 
try to copy an <a href="http://aplawrence.com/SCOFAQ/FAQ_scotec1virustest.html">Eicar test file</a>, I get stopped by this.  The Scanner of course  
runs through your system as you would expect or can select specific 
directories to scan. </p>
<p>At the present time there is no way to exclude directories or 
files from protection; they say that will be added later.  The 
Shield puts a significant load on a Mac:  Firefox takes forever 
to load with this running.  They are aware of that, too. </p>
<p>But there's the rub, isn't it?  I'm sure they'll improve this, 
but any such product will impact performance.  You 
can get help from file system notifiers, but there will always 
be a performance loss.</p>
<p>I honestly don't know if I would run this.  It would have to be 
extremely un-demanding - it's just not worth any annoyance considering 
how unlikely any threat is right now.  I suppose that if it 
were truly unobtrusive and very cheap I MIGHT use it.  But that's 
pretty hard to imagine.
Things can change, though.  The threats may increase, we may 
need products like this. </p> 
<p>But not now, right?</p>


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</item>
<item rdf:about="http://aplawrence.com/Kerio/resource-scheduling.html">
<title>Resource Scheduling in Kerio   by Anthony Lawrence</title>
<description>
<![CDATA[

2008/11/15<br /><br />

<p>Resource scheduling is new to Kerio Mailserver as of version 6.6.  It 
is fully integrated with the Calendar system and therefore is available 
in Webmail as well as the Outlook Connector.  The same Free/Busy 
scheduler is used as ordinary calendar events.  In fact, the 
resource is simply a special type of attendee.</p>
<p>Resources are created within the Kerio Administration Console 
under Domain Settings, Resources.  A Resource can be a Room or a 
piece of Equipment.  Within those screens you can specify users 
who are allowed to schedule the resource and a special "Resource 
Manager" who can access resource calendars and change them to resolve  collisions and decide on priorities.</p> 
<p>Once the resources are created, they can be accessed when creating 
calendar events.  Conflicts will show up as you would expect; here I 
am trying to schedule use of a slide projector at a time when it 
is already in use:</p>
<p><img src="http://aplawrence.com/images/kerio-scheduling.jpg" alt="kerio resource scheduling" /></p>
<p>The invitation to "tony" also shows him as "busy".  User "foo" is 
available, fortunately..</p>
<p>This is obviously very simple to use.  You can read full details 
at the <a href="http://www.kerio.com/supp_kms_manual.html">Kerio Online 
Manuals</a>.</p>
<p>Unrelated to this, but also new in 6.6 is a feature I've wanted 
for some time: automatic deletion of Junk and/or Deleted Items.  This 
can be set system wide with individual user overrides and exceptions.</p>
<p><img src="http://aplawrence.com/images/kerio-deletion.jpg" alt="kerio resource deletion" /></p>
<p><b>I am a Kerio reseller.  Please see <a href="http://aplawrence.com/Kerio">our main
Kerio page</a> for more information, pricing or to arrange a demo.</b></p>



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<item rdf:about="http://aplawrence.com/Kerio/shared_folders.html">
<title>Sharing Kerio Folders, Calendars and Contacts  by Anthony Lawrence</title>
<description>
<![CDATA[

2008/11/15<br /><br />

<p>Kerio "folders" consist of mail folders, calendars, contacts and notes.
Every user has their own private folders (but can share any of them 
with other users) and there are also Public Folders which are 
automatically available to all users.</p>
<p>Contacts, Calendar events and so on can be added to public folders 
by the Administrator.  <b>That's the Admin account created at installation, 
not administrator accounts added later</b>.  The primary administrator can 
give access rights to other users if desired.</p>
<p>Users see Public folders automatically, but need to specifically 
"subscribe" to other folders that may be available to them.  For 
example, suppose I create a new Contact list in my main folder.  
I right-click on that and choose "Access Rights".  I can then choose whether 
I want to share that with specific users/groups  or all users (or users from 
a specific domain).  <b>That folder won't show up in Public Folders 
no matter how it is shared.</b>.  A user who wants to subscribe to 
that has to know that I am sharing it.  They would right-click on their 
top level folder or choose "Subscribe Shared Folders" in the WebMail Settings 
to initiate the shared folder subscription dialog. The contact list 
will then show up and can be searched when composing mail. Names will be completed automatically in Webmail if that option is set in Settings.  The user should also select which contact folders to search automatically. </p>
<p>At the file system level, all of these are simply text files.  For 
example, on a Mac OS X system, you'll find the Public folders 
at /usr/local/kerio/mailserver/store/mail/localhost/#public.  Let's 
say that we wanted to add a contact directly at the file system 
level (by an external program, for example).</p>
<p>Contacts are simply .eml files stored in the Contacts/#msgs directory:</p>
<pre>
# ls -l ?msgs
total 32
-rw-------  1 root  apl  265 Apr  7  2008 00000001.eml
-rw-------  1 root  apl  310 Nov 15 11:16 00000002.eml
-rw-------  1 root  apl  310 Nov 15 13:24 00000003.eml
-rw-------  1 root  apl  300 Nov 15 13:30 00000004.eml
</pre>
<p>A sparsely filled out contact might look like this:</p>
<pre>
Subject: ralph
Date: Sat, 15 Nov 2008 11:16:12 -0500
Content-Type: text/vcard; charset="utf-8"
Content-Transfer-Encoding: 8bit

BEGIN:VCARD
VERSION:3.0
PRODID:-//kerio.com/Contacts//NONSGML v1.0//EN
N:;ralph;;;
FN:ralph
X-FILE-AS:ralph
CLASS:PUBLIC
EMAIL;TYPE=PREF,HOME:ralphie@gop.com
END:VCARD
</pre>
<p>You can create 00000005.eml with the new contact.  All that 
remains is to rename "index.fld" in /usr/local/kerio/mailserver/store/mail/localhost/#public/Contacts to "index.bad"</p>

<p><i>I would recommend stopping the mailserver, adding the contact, renaming the file and 
restarting.  However, if you can be sure that no one is currently working 
in this directory, you can do it with the server running.</i></p>
<p>This method could be used to programatically add a large number 
of contacts from mailing lists, etc.  All Kerio files are text based, 
so similar methods can be used for Calendar events and so on.</p>
<p><b>I am a Kerio reseller.  Please see <a href="http://aplawrence.com/Kerio">our main 
Kerio page</a> for more information, pricing or to arrange a demo.</b></p>


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<item rdf:about="http://aplawrence.com/Reviews/e-junkie.html">
<title>E-Junkie Review  by Anthony Lawrence</title>
<description>
<![CDATA[

2008/11/15<br /><br />

<p>While I was researching pricing and all that for my 
<a href="http://aplawrence.com/psst.html">Psst - wanna work for yourself?</a> 
e-book, I kept coming across <a href="http://www.e-junkie.com/?r=38926">E-Junkie</a> links.</p>
<p>You might not notice these if you aren't paying close attention.  These 
things almost always redirect you to the splash page where the actual 
item is being sold, so you wouldn't necessarily know that E-Junkie is 
involved unless you looked at the properties of the link.  I do that; 
and I kept seeing "e-junkie.com".</p>
<p>E-Junkie's main page tells the story: "We help you sell online". 
That's what they do, and they do it well.  I've used some other 
selling methods in the past; E-Junkie seems to have fixed everything 
I didn't like about those.</p>
<p>You can use E-Junkie to sell your own products or get affilate 
payments for other people's.  If you are selling your own thing like 
an e-book or a video, you just upload your file or files, set 
the price and the payment methods (PayPal, Google Checkout, etc.) and 
that's pretty much it.  They give you the code for your website and 
when a buyer clicks it and makes a payment, they get an instant 
download link and the money goes immediately to your PayPal or Google 
Checkout etc. account.  No waiting for your money, no having to 
process the order manually.  They have all the extra stuff you might 
need: discount codes, inventory managment.. options for size, color, 
all that..</p>
<p>If you just want to sell other people's stuff, you get the code 
for your site and put it up.  For example, if you wanted to 
resell my book, you'd <a href="https://www.e-junkie.com/affiliates/?cl=38926&ev=12d38974da">sign up here</a>, put the code on your website, and wait for me 
to send you money.  </p>
<p>There are problems with that, but it's not E-Junkie, it's 
the people selling the stuff.  First, as I said, you have to wait to get 
paid.  More important is that the sellers are apt to screw you up 
by changing things on their website.  Let's say you find this great 
little e-book that you really like and you want to recommend it to 
your readers.  You get the code from E-Junkie, and put it on your 
website.  When your readers click on that, they get taken to the 
other site's selling page.  If they actually buy, you get credited 
with the sale.  That's ok, right?</p>
<p>Yeah, but what often happens is that two months from now that 
splash page isn't about the e-book you liked.  They've changed it 
to something else, moved the book page somewhere else, and forgot to 
update E-Junkie.  Your readers click on the link for this e-book 
that you've praised up and down but they get sent to some page 
selling some other thing entirely - maybe something you absolutely 
would NOT recommend.</p>
<p>There's not much you can do about that other than watch who you 
sign up with and check your links regularly.  As I said, that's 
not E-Junkie's fault, it's the other sellers.</p>
<p>
How do you know you'll get paid?  If it's other people, you really 
don't.  Again, that's not E-Junkie's problem.  They don't owe you 
money; the other affiliate does.  If it's YOUR product, you get 
paid immediately. If other people are promoting that, it's up 
to you to pay them, but E-Junkie makes that easy too - one click 
and you pay them all!  </p>
<p>If you've got something to sell, consider E-Junkie. It's $5.00 a month, no 
bandwidth or transaction limit, no extra fees, that's it.  Good deal, 
good results.</p>
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<item rdf:about="http://aplawrence.com/Unixart/another-filepro.html">
<title>Another Filepro Conversion  by Anthony Lawrence</title>
<description>
<![CDATA[

2008/11/14<br /><br />

<p>I got called in for a SCO to Linux Filepro conversion this 
week.  This was supposed to be planned, but the SCO box gave 
up the ghost unexpectedly, so I found myself getting up at 
4:00 AM on Thursday to do this.</p>
<p>They had called on Tuesday but my Wednesday was already tied 
up so this was the best I could do.  I had to argue wth the hardware 
vendor about installing Linux.  They wanted me to do it, which is fine 
but I pointed out that if there were any stupid driver problems etc. 
that would just delay me and that I did NOT have Friday open.  I 
also explained that after about 3:00 PM I turn into a drooling idiot..
well, I <i>start</i> turning about 3:00.  You do not want me 
doing anything that requires brains late afternoon or later.
So they agreed to do the Linux.</p>
<p>Good thing.  When I arrived at 7:00 AM Thursday morning, the 
owner told me that she had been there with the hardware folks until 
after 8:00 PM the previous night.  They'd had some problem, she 
said, but she didn't know what it was. Later that day I heard they 
didn't fix whatever it was until 11:00 PM!  That sounds like it 
might have messed up my day!</p>
<p>So, first thing was to install Linux Filepro.  That's easy 
if you have Filepro and Unix experience; without that it could send you 
off screaming and smashing things.  You need to download a license 
file - that's confusing because they tell you that it is keyed to 
the domain name (meaning the Linux domain, not Windows, of course) but 
actually it's keyed to "hostname".  Moreover, I couldn't download 
it with Firefox, so I used IE on Windows, emailed it to myself, and 
then used Gmail on Firefox to get the file in place.</p>
<p>The installer had put telnetd on but had not enabled it - they 
need that because the Windows desktops all use Facetwin.  More 
on that later..</p>
<p>The SCO had done an FTP backup with Microlite Edge.  That helps 
SO much:  I made a /oldsco directory and restored everything to that.
I used the scripts at <a href="http://aplawrence.com/SCOFAQ/FAQ_scotec1ilinuxpass.html">How can I transfer SCO accounts (passwd information) to Linux?</a> 
to convert the users over and then copied their .profile files to 
.bash_profile.  I moved the /appl/filepro stuff into place, checked 
edits, brought in printer definitions and so on, and we pretty much 
had a working system.</p>
<p>Oooh, not so fast.  Printing wasn't right.  I had set the printer 
as "RAW" in cups but it needed to be 66 lines per page.  To solve 
that, I put in a <a href="http://aplawrence.com/Unixart/cups_sysv_interface.html">System V script</a> like this:</p> 
 

<pre>
echo -e "\033E\c"		# Reset Printer
echo -e "\033)0B\c"	# Secondary character set line draw
echo -e "\033&k2G\c"	# Set line termination mode.
shift; shift; shift; shift; shift
files="$*"
	for file in $files
	do
					echo -e "\033&l66p2e7.6c66F\c"
					echo -e "\033&a4L\c"
					echo -e "\033&k11H\c"
                cat $file
		echo -e "\033E\c"		# Reset Printer
		echo -e "\033)0B\c"	# Secondary character set line draw
		echo -e "\033&k2G\c"	# Set line termination mode.
	done
</pre>
<p>I cribbed the sequences from the SCO interface script (adding "-e" 
to the "echo" lines for bash).  That got the stuff to 66 lines per 
page, but it still isn't quite right.  I assume that might be 
because the SCO driver passes the file through <a href="http://aplawrence.com/Bofcusm/1049.html">lprpp</a>, which doesn't exist on Linux (as far as I know 
right now).  Soo..  there needs to be some experimentation done on 
that still. Hard for me to do from here as I can't see the results.
I've asked them to mess with it.</p>
<p>But here's the really, really weird thing.  When I first thought 
about this, I had a momentary brain stoppage and I just added the original 
SCO interface script as a Sys V interface file.  Now that's not 
going to work: it needs "-e" on the echo's  
and there's that missing "lprpp".  Like I said, brain stoppage.  But.. 
it DID work.  That is, it worked until we rebooted and then it spit 
the expected errors: couldn't find "lprpp", didn't interpret the escape 
sequences because no "-e"..  I'm baffled by that.  WHY did it 
work when I first did it?? Baffled..</p>
<p>Next problem was Facetwin.  I of course had installed Facetwin on 
the Linux box, but they still had their old software on the PC's.  
When you tell it to connect, it says it needs to upgrade, but can't. 
If you ignore the upgrade it works.. for some users.  Why some?
I dunno.  Some of the users who do work can do multiple Facetwin 
sessions, some can't..  I don't know a thing about Facetwin, don't want to know 
a thing about it either.  I suggested they call Facet.  The users 
it does not work for can use Putty, their .bash_profile files are identical.. 
I dunno.</p>
<p>Of course there are some Filepro problems.  They had 4.5 on the SCO 
and this is now 5.6.  Little things in the code like a commented out 
label will break in 5.6.  As they find 'em, I can fix 'em.</p>
<p>So there we are. Printing close, but not perfect.  Facetwin 
working for some people, not for others.  A few lingering Filepro 
issues that I can fix.  Good enough for the moment considering 
the rush job.</p>


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<title>Bad Lawyers  by Anthony Lawrence</title>
<description>
<![CDATA[

2008/11/12<br /><br />

<p>Let me first apologize to the good lawyers out there.  I know 
you exist, just as I know good tech support people exist.  I 
also know that sometimes you may get blamed where 
you don't deserve censure; we see the same thing in tech support.</p>
<p>And yeah, tech support people get poked fun at.  There was that 
Saturday Night Live guy.. and a lot of techs  could see little glimpses 
of ourselves there.  But you guys.. oh my.</p>
<p>My first experience with a lawyer involved an accident on Rte 1 in 
Dedham, MA.  My wife was on her way to pick me up at work.  We only 
had one car then, so this was an every day trip.  Our baby daughter 
was in the front in a car seat.  Not a car seat like we have now, 
nothing that buckled in or really would provide any protection: its 
basic function was to keep the baby from rolling off the seat.</p>
<p>My wife stopped at a red light with two cars ahead of her.  She glanced 
in the rear view mirror and saw a car barreling down her lane.  There 
was nothing she could do: she couldn't go forward because of the cars 
ahead, she couldn't turn left or right because of the guard rail and other 
cars.  It was all too fast anyway: within a second or so the car crashed 
into her rear at approximately 50 MPH.</p>
<p>The car was totaled.  The police later said that they were surprised 
no one was killed.  Linda was briefly knocked unconscious and our daughter 
was thrown to the floor of the car, covered with broken glass.  Linda 
remembers getting out of the car and hysterically handing our daughter to 
someone who had come to help. </p>
<p>The other car was driven by the 16 year old son of one of the big 
Route 1 car dealers.  He hadn't had a license long.  He wasn't really 
speeding, but something had distracted him.  He wasn't seriously 
hurt either.</p>
<p>Linda did hurt her back.  She had a pre-existing back injury; this 
just made it worse.  As we later learned, she also suffers from degenerative 
joint disease and has had ruptured disks since then.  Who knows how 
much this accident added to her misery..</p>
<p>Of course we got a lawyer.  No Internet then to search for legal 
counsel; we went with my father's lawyer.  He of course was not a personal injury lawyer; I don't even know if that term was in use back then.  He was 
a "business lawyer" and I bet he had very little experience or 
knowledge in the personal injury area. A month later he advised 
us that we should "settle" for $1,000.00 (of which he took $700.00 for 
his trouble).  I felt that was low and that we should wait and see 
if Linda continued to have back problems or if our daughter had suffered 
any unseen effects, but he counseled us that this was a very "generous" 
offer.  We were young and stupid; we took it.</p>
<p>My next legal problem wasn't a matter of incompetence, just arrogance. 
I did some computer work for a Boston firm.  I remember their offices well: 
fancy address on Constitution Wharf, oak paneled walls, expensive 
looking paintings lining those walls..  I don't remember what I did 
for them, but they were late paying my invoice.  I called to see why 
and spoke with the partner who had hired me.  I asked if anything 
was wrong with the work I did.  No, everything was fine.  I asked 
why I had not been paid.  He said quite directly, "I'll pay you 
when I feel like it".  I protested, he laughed and asked "What 
are you going to do about it, sue me?".</p>
<p>Yes, he did eventually pay, but that one incident made me leery 
of working for lawyers.</p>
<p>Our next foray into the legal world was when Linda made a disability 
claim.  As noted above, her disease got worse over time.  It's 
maddening to be in constant joint pain, but the worst part of it is 
sleeping.  You see, with this disease, you actually feel better when 
you are moving around.  Sitting still or trying to lie still is 
much more painful than moving about.  Of course there's a Catch-22: 
moving too much causes more joint damage, so enthusiastic exercise may 
make you feel much better (both from the movement and endorphins) but 
you'll pay the price later.  But sleeping is the worst:  the pain would 
keep her awake, force her to get up and move around.  She was horribly 
sleep deprived. The pain medicines she took only only added to her 
mental confusion, of course.</p>
<p>If you've ever been in this situation, you surely know that it makes 
you stupid.  Linda had a good job as an office manager/bookkeeper and 
her boss of ten years really appreciated her attention to detail and accuracy.  Unfortunately, as her disease worsened, she got a new boss.  He was not appreciative 
of the useless  bimbo who made silly mistakes and seemed unable 
to remember things he told her just hours earlier.  The lack of 
sleep, the constant pain, the pain medicine: it all made her 
a very poor employee.  The quite understandable attitude of her 
boss didn't help her cope, of course.  He wasn't overly nasty, 
but he wasn't helpful either.</p>
<p>After talking to 
her doctor, Linda applied for disability.  She was only a few years 
from retirement, but we couldn't see how she could keep going.  I 
wouldn't have been surprised if she had been fired and I really 
wouldn't have blamed her boss.  She was really incapable of 
doing even mediocre work by then.</p>
<p>Social Security and her 
work disability insurer both approved her claim quickly.  That 
was a little surprising: we had heard that Social Security would 
be "tough", but on the other hand her X-rays and her long 
medical transcripts told the story.  So, 
all was good.  She was now able to sleep later, catnap during the 
day - she still has a lousy life, but is a little less drowsy at 
least. The combination of Social Security and the private disability 
didn't quite match her working pay, but we weren't suffering.</p>
<p>So, that was good - until her private disability company sent her for 
testing and decided that she was capable of working.  Of course that 
was never the issue: she IS capable of working - if she gets enough 
sleep and she isn't overly medicated that day.  There is that little 
matter of being distracted by pain even on the best of days.. I 
really can't see that she could keep any job for long.  Get hired? 
Sure, she has the qualifications and experience.  But actually 
perform at an acceptable level?  Not a chance.  But they terminated 
her insurance payments and of course we went looking for a lawyer.
</p>
<p>This time we used all the appropriate resources and found someone 
supposedly versed in this field.  He screwed it up royally and accomplished 
nothing.  We found another lawyer, no luck there, same incompetence. Very 
good at sending invoices though - aren't they all?  Finally we did 
find someone who did know this area.  He reviewed the case, said that 
we definitley should win, but.. it was too late.  The previous lawyers 
had screwed things up badly enough that we could no longer pursue 
the suit.  You probably can imagine how happy that made us.</p>
<p>My most recent lawyer debacle came as a result of seeking advice 
on an elder law case.  I won't go into details here; if you want 
you can get the rough idea from this <a href="http://oakpointcommunity.org/misc/dreams.html">Dreams</a> post.  I contacted a local lawyer to see 
if he knew anyone with expertise in this kind of problem; he said 
that he did and gave me this other lawyer's phone number.</p>
<p>Understand that we've been involved in this mess for several years; we've 
worked with several lawyers and had disappointing experiences.  The 
problem always seems to be that advertised expertise is not present 
in fact and that the average lawyer seems to have the attention span 
and memory capacity of a six year old.  We found that we were  constantly 
repeating ourselves (at hourly rates, of course) and that our "expert 
counsel" was amazingly ignorant of cases and resources we had researched on the Internet.  That's why we were looking for yet another lawyer.</p>
<p>This man confirmed that he had expertise in elder law.  At this 
point I was of course mistrustful and suspicious, so I asked pointed 
and direct questions.  This self proclaimed legal expert could not 
answer these to my satisfaction.  Of course in that respect he was 
no more (and no less) useless than our other lawyers.  We finally 
decided to stick with what we have and hope (pessimistically) for 
the best.</p>
<p>As I said at the outset, I'm sure there are honest lawyers out 
there.  People who know their craft, listen to what clients say, 
write it down and even review their notes prior to the next expensive 
meeting.  I know there are such legal practitioners.</p>
<p>I just wish they were easier to find. Don't bother telling me about the Bar Association and their referral services: been there, done that, have 
nothing good to say.  I don't want to paint the whole profession 
with the same brush and certainly my experiences may be atypical.  I 
have no way of knowing that so I can only go by what I have 
personally endured.  And that, my friends, leaves me very jaundiced 
toward the profession. I hope never to need a personal injury 
lawyer again; I hope not to need ANY lawyer ever.  It's more than 
not wanting whatever troubles might cause that need:  I don't want 
to get reamed over by legal incompetence yet again!</p>
<p>No doubt there are lawyers who feel the same way about computer 
techs, right?  Yeah, of course there are. That doesn't change 
my attitudes, though. </p>
<p>Know any good lawyer jokes?</p>




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<item rdf:about="http://aplawrence.com/Opinion/not-loving-mastercard.html">
<title>I don't heart Mastercard  by Anthony Lawrence</title>
<description>
<![CDATA[

2008/11/12<br /><br />

<p>I am old enough to have lived in the days before credit cards.  Well, 
that's not really true: the concept goes back to the late 1800's, 
Diner's Club started in 1950 and American Express started in 1958.  But 
Mastercard and Visa didn't take off until 1969, and until the early 70's, 
most of us used cash and checks everywhere. </p>
<p>Getting a merchant to accept your check was sometimes a problem, 
especially if you were out of town or out of state.  I was always 
amazed that my wife never seemed to have that difficulty  it seemed 
that  she could buy whatever she wanted, wherever she wanted, even in 
stores that prominently displayed "No Checks" signs at their registers.
I'd be refused straight out at the same stores that happily took 
her checks..  and it was a joint checking account!</p>
<p>Well, credit cards eliminated that.  My credit card was just as good 
as hers.  I don't remember whether our first card was Mastercard or Visa, 
but by the 80's all we had in our wallets was Mastercard.  Visa may 
have been everywhere we wanted to be, but we weren't.  We were at the gas 
station and the supermarket, and we used Mastercard.</p>
<p>Until 1985, that is.  That's when Sears offered us a Discover card.
We snapped that up: it had no annual fee, it gave us a higher credit 
limit than Mastercard did and.. it gave us cash back.</p>
<p>Wow.  Two percent back on everything we bought.  That was fantastic. 
Unlike most of our friends, we usually paid off our credit card in full 
each month, so that 2% really was free money.  The only problem 
was that not everyone accepted Discover: we could use it at Sears, of 
course, but other stores were slow to take it on.  We did our part: 
we'd always ask "Do you take Discover?" and look very disappointed 
if they said "No".  Well, we were disappointed: we wanted that 2% cash 
back!</p>
<p>If we flash forward to today, Discover still pays cash back, sometimes up 
to 5%.  We use it whenever we can (unfortunately there are still places 
that only take Mastercard).  I use it for my business when I can, and 
of course we pay off everything every month so it still really is 
extra money and with all those large purchases, it's quite a significant 
amount.  We love Discover.</p>
<p>We don't love Mastercard.  Dd you know that you can get cash back with 
Mastercard too?  Yeah, you can, but they don't tell you that.  You 
have to specifically ask for it and even then it's capped at a 
yearly maximum.  That's part of why I don't heart Mastercard, but there's 
more.</p>
<p>Do you know about single use credit card numbers?  These are great: 
you get a temporary number from the card's website that will get 
charged to your account, but you can use the number safely on-line 
without worrying that it will get stolen.  Wonderful thing, and 
Discover's web site makes it very easy to do.  Mastercard?  For a long 
time they didn't have this at all, and when they did finally offer 
it, it was very clumsy and annoying.</p>
<p>But that's Mastercard in general.  Whenever I've had some problem 
with Discover, I've called and gotten friendly and efficient service.
Mastercard?  Oh my - confusion, transfer to this one, then to 
someone else, promises that don't get kept.. I can't tell you 
the number of times my wife or I have hung up the phone 
and muttered "I HATE Mastercard!".</p>
<p>But we have to have it.  Not everyone takes Discover, and that's 
particularly true for some of my business purchases.  And at least 
I get some money back, chintzy and limited as it is.</p>
<p>I think they have been slowly improving.  I had a maddening 
problem with their security department for years.  Every month 
I buy  several thousands of dollars at one particular company.  I've 
been doing this for years, and for years Mastercard would freeze 
my account and call me to ask about suspicious activity.  I'd 
patiently explain that yes, I really did make those purchases and 
point out that it was the same company I had bought from last month 
and the month before.. couldn't their computers notice that and 
realize that it's NOT suspicious activity?  Well, no, they 
couldn't.  That went on for a long, long time, but recently 
it stopped, so I suspect their computers have been reeducated.</p>
<p>Maybe I should go look at their website again - maybe they've 
unclumsied the secure purchase procedure.  I doubt it, but it's worth a shot.. why, gosh 
yes, it's now as easy as Discover!  About time..</p>
<p>OK, Mastercard, maybe you are improving.  I still carry a lot 
of bitterness in my heart, but I'll try to work through it.  Maybe 
someday we can be lovers again.</p>
<p>Until then, I'll just keep using you.  Except where they take 
Discover, of course.</p>




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